ust FYI.....we interrupt the Chipper Vacation Recap to inform you that DHL totally sucks!
A package was sent to us while we were on vacation. It arrived the day after we got back while we were out. We missed it by five minutes - I even ran out in the street to see if we could see the truck down the street or anything, but no luck. I've bitched before about the ridiculous pickup location for packages. Trying to avoid dealing with that, on Thursday we called the number on the slip to arrange redelivery for Saturday. Then we stayed home almost the entire day waiting for it. We thought it would come in the morning, and called in the early afternoon to see what the deal was, because the tracking number they gave us didn't work. They said it was on the truck and should show up by 4 or 5pm. So, we waited until 6pm. Still no package. Called again. This time they said it never made it onto the truck at all. Massive biff. They said it would be redelivered on Monday.
Welcome to Monday. It's 1pm and still no package and I'm terrified to even pee for too long in case I miss it. We call in. Guess what!? They forgot to put it on the truck again! The woman on the phone said we could arrange Wednesday redelivery, but we had better just come pick it up, because regardless of our phone calls it is going to be sent back on Wednesday if not claimed. So if they forgot to put it on the truck again that time, we would be screwed.
I can't believe their incompetence in forgetting to redeliver the package twice. It's especially confounding because normally I find things run pretty competently here. WTF, DHL!? YOU COMPLETELY SUCK.
Grump grump grump.